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Legal Disclaimer

Table Of Contents

1. Legal Information and Identification

1.1 Identifying details

In compliance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), the following identifying details are provided:

  • Company name: Vitall Bienestar, S.L.
  • Tax ID (CIF): ES-B10793826
  • Registered office: Carretera de Jaén 52, 02006 Albacete, Spain
  • Email: privacy@vitall.es
  • Phone: +34 967 740 125
  • Commercial Registry: Commercial Registry of Albacete, Volume 1049, Book 813, Page 31, Section 8, Sheet AB 29540, Entry A 2 (12/07/2023)
  • Health Registry: 649536/2023

Hereinafter, "Vitall Bienestar", "the Company", "we" or "our".

Access to and use of this website implies full acceptance of this Legal Notice.

1.2 Purpose and scope

This website provides information about Vitall Bienestar, its activities and the commercialisation of wellness, nutrition, herbal, beekeeping-derived, cosmetic and related products, in accordance with Spanish and European Union legislation.

Vitall Bienestar reserves the right to modify, update or remove the content of this Legal Notice at any time and without prior notice.

2. Disclaimer on Health, Wellness and Information

All information provided on this website is for general informational and educational purposes only.

It does not constitute medical advice, diagnosis, treatment or professional health guidance, and must not replace consultation with qualified healthcare professionals.

Vitall Bienestar does not practise medicine or provide medical services.

3. Medical and Health Disclaimer

3.1 Critical warning: non-medical information

All Vitall Bienestar products are dietary supplements, herbal products, cosmetics, beekeeping products and derivatives, natural wellness items, food products and other freely marketed goods. They are not medicines and do not replace medical treatment.

The products are not intended in any way to:

  • Prevent, treat, cure or alleviate human diseases.
  • Replace a balanced diet or healthy lifestyle.
  • Diagnose medical conditions.
  • Replace professional medical advice.

Statements relating to wellness or natural products do not constitute medical claims.

3.2 User health obligations

You must consult a doctor before using the products if you:

  • Are pregnant, breastfeeding or planning a pregnancy.
  • Have diagnosed medical conditions or illnesses.
  • Are taking prescription or over-the-counter medication.
  • Have known allergies, especially to beekeeping products, plants or natural ingredients.
  • Are under medical treatment or supervision.
  • Are a minor, elderly, or have special health conditions.

Read labels carefully. Strictly follow recommended doses. Stop use immediately if adverse reactions occur and consult a doctor.

3.3 Prohibition of unauthorised health claims

Vitall Bienestar makes no therapeutic or medical claims. Benefits are limited to nutritional and health claims authorised by EFSA under Regulation (EC) 1924/2006.

3.4 Specific product category disclaimers

Dietary supplements are not medicines and must not replace a varied and balanced diet or a healthy lifestyle. Products must be consumed following the manufacturer's instructions. Vitall Bienestar accepts no responsibility for misuse, overdose or non-compliant consumption.

Product categorySpecific disclaimerMain regulation
Dietary supplementsDo not prevent or treat diseases. Do not exceed the recommended daily dose.Royal Decree 1487/2009, Regulation (EC) 1924/2006
Herbal productsProvisional effects evaluated by EFSA. Do not replace medical advice.Regulation (EC) 1924/2006
Beekeeping productsPotent allergens. Honey is prohibited for children under 1 year.Directive 2001/110/EC
Natural cosmeticsSuperficial cosmetic effects only. Do not ingest.Regulation (EC) 1223/2009, Regulation 655/2013

3.5 Critical safety warnings

Users must seek medical advice before using the products, especially in cases of pregnancy, breastfeeding, illness, allergies or medication use. Products may cause allergic reactions or adverse effects in sensitive individuals. Users are responsible for checking ingredients and contraindications.

Beekeeping products: honey is prohibited for children under 12 months due to the risk of botulism. Propolis and royal jelly can act as potent allergens. Allergy tests for beekeeping products or stings are mandatory before use.

Herbal products: some plants may interact with medication. Use during pregnancy or breastfeeding is prohibited without medical supervision. Use by children or in any specific condition is not permitted without prior consultation with a doctor, pharmacist or other authorised healthcare professional.

Cosmetics: "natural" does not guarantee hypoallergenic properties. A 48-hour skin tolerance patch test is mandatory. Do not ingest.

4. Conditions of Use

4.1 User obligations

Users agree to:

  • Use the website in a lawful, ethical and responsible manner.
  • Provide accurate personal data.
  • Not carry out unauthorised commercial activities.

Users must not:

  • Use the website for illegal or fraudulent purposes.
  • Introduce viruses, malware or attempt unauthorised access.
  • Copy or distribute protected content, or infringe intellectual or industrial property rights in any way.
  • Make unauthorised health claims.
  • Use the website in a way that could harm Vitall Bienestar or third parties.

Vitall Bienestar may deny or withdraw access to users who breach these conditions.

5. Intellectual Property

All content on this website, including texts, images, designs, logos, trademarks, databases, software and audiovisual material, is the exclusive property of Vitall Bienestar or its licensors, and is protected by Spanish, European Union and international intellectual property law.

Only a limited licence for personal use is granted.

Any reproduction, distribution, modification or public communication without prior written authorisation is strictly prohibited.

6. Data Protection

Data Controller: Vitall Bienestar, S.L.

Data processing complies with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD). For more information, please consult the Privacy Policy and Cookie Policy pages.

7. Exclusion and Limitation of Liability

7.1 Service availability

Vitall Bienestar does not guarantee uninterrupted availability of the website or the absence of errors or technical incidents.

7.2 Specific disclaimer for health products

Vitall Bienestar shall not be liable for:

  • Results arising from improper use of products.
  • Drug interactions without medical supervision.
  • Undeclared allergic reactions.
  • Self-diagnosis or self-medication.
  • Unrealistic expectations of diagnosis, prevention or treatment.

7.3 Other exclusions of liability

To the maximum extent permitted by law, Vitall Bienestar shall not be liable for:

  • Damage arising from improper use of the website.
  • Technical failures, viruses or harmful elements.
  • Third-party content accessible via external links.
  • Losses arising from reliance on information on the website.

8. Cookie Policy

Please consult the specific Cookie Policy available on this website. Technical, analytical and personalisation cookies are used. Non-essential cookies are only installed with your prior consent.

9. Testimonials and Advertising

Testimonials and reviews reflect individual opinions and experiences and do not guarantee results or constitute medical endorsements.

10. Links Policy

Links to third-party websites are provided for informational purposes only. Vitall Bienestar accepts no liability for external content or services.

11. Commercial Terms

11.1 Prices and availability

Prices include VAT. They are subject to stock availability. Typographical errors are not binding.

11.2 Shipping

Delivery within Spain and the European Union. Timelines are indicative. Please consult the Shipping Policy for further details.

11.3 Returns: exclusion for health products

The right of withdrawal does not apply, pursuant to Article 103.2 of the Spanish General Consumer Protection Act, in the following cases:

  • Sealed dietary supplements or herbal products that have been opened, for health or hygiene reasons.
  • Opened cosmetics.
  • Products with a short shelf life of less than 30 days.

11.4 Payment

Secure payment gateway. Cards, PayPal and bank transfer are accepted.

12. Communications

Electronic communications are accepted for order confirmation and customer service. You may unsubscribe from or object to commercial communications at any time.

13. Applicable Law and Jurisdiction

This Legal Notice is governed by Spanish law and applicable European Union legislation.

Disputes shall be referred to the courts of the user's place of residence when the user has the legal status of consumer; otherwise, to the courts of Albacete, Spain.

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